At DesignerDistrict.com, you have the right to return your order within 14 days of receipt. While return shipping costs are initially at your expense, we reimburse those costs after processing your return. Please ensure you the return conditions below for a smooth and timely process. Fore more information about this, please read our Refund and Returns Policy.
If you’re not satisfied with your item, you’re welcome to return it—whether you want to exchange it or not. However, to ensure proper handling, please make sure the following conditions are met:
Return Guidelines:
If the item is returned without meeting these conditions, it will be sent back to you at your own cost.
- Always fill out the online return form via this link.
- Returns must be made within 14 days of receiving your order.
- Items must be unworn, undamaged, and free of signs of use.
- Products must be returned in the original packaging, including all tags and accessories.
- You may open the package to inspect or try on the item, but labels, stickers, hangtags, and protective covers must not be removed.
We sincerely apologize for the mistake. Please return the incorrect item using the return form. Once we receive it, you’ll get a confirmation email followed by full instructions and a refund or replacement, whichever you prefer.
Yes, even items purchased in our sale or promotion sections can be returned free of charge within 14 days.
Yes, you are responsible for the return label and the shipping cost.
We process returns and refunds within 4 weeks after we receive your package. If it’s taking longer, please email your return tracking number to support@designerdistrict.com so we can assist you..